We provide services for adults from the age of 18 years.
Most counselling sessions take place at our base in Camelon though some take place on other sites.
You can expect a warm welcome, the offer of a cup of tea or coffee, and to be put at ease by your counsellor in warm and comfortable surroundings.
Your counsellor is trained to help you tell your story and will go at your pace.
We ask clients to commit to attending once a week, on the same day of the week at the same time. We understand that sometimes emergencies happen, you might be ill or have a holiday planned. All we ask is that you give the counsellor as much notice as possible, as it may save them an unnecessary journey.
We do not limit in advance the number of sessions we offer; we want you to receive the number of sessions you need to deal with the issues that bring you to counselling.
During the first session, your counsellor will agree on an initial number of sessions with you. After which you will both review how counselling is progressing and agree on how many more sessions you need before ending or having the next review, whichever is sooner.
Sometimes new issues are identified during counselling. If this happens, we may ask you to go back onto the waiting list to allow others to access counselling. You can ask for the same counsellor, but you may have to wait longer as a result.